Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for our patients after hours. This immediate hiring opportunity offers competitive compensation and a supportive work environment. We're seeking a professional individual to manage front desk operations during overnight hours, ensuring seamless patient experiences while maintaining strict confidentiality standards. Enjoy the unique benefits of night shift scheduling including reduced commute traffic and premium pay. Apply today to start your rewarding career in Baltimore's healthcare sector!
Responsibilities
- Manage front desk operations during overnight hours (11 PM - 7 AM)
- Answer and triage incoming calls with exceptional customer service
- Register new patients and update electronic health records
- Coordinate with medical staff for urgent after-hours inquiries
- Process insurance verification and collect co-pays
- Maintain secure patient documentation and HIPAA compliance
- Manage office supplies and equipment maintenance
Qualifications
- High school diploma or equivalent required
- Minimum 1 year front desk or customer service experience
- Proficiency with electronic health records systems (EHR)
- Strong communication and conflict resolution skills
- Ability to multitask in fast-paced healthcare environment
- Basic knowledge of medical terminology preferred
- Flexibility to work weekends and holidays as needed
- Valid Maryland driver's license for occasional errands