Job Description
Join our dynamic team at Metro Business Solutions as a Full-Time Receptionist with strong data entry capabilities! We're seeking a polished professional to serve as the first point of contact for our Cleveland headquarters. This hybrid role combines exceptional customer service with precise administrative support, offering growth opportunities in a thriving Midwest business hub.
Responsibilities
- Manage multi-line phone systems and route inquiries efficiently
- Perform accurate data entry for CRM systems and client records
- Coordinate office calendars and schedule meetings for executive team
- Process incoming/outgoing mail and manage office inventory
- Greet visitors and provide exceptional client experiences
- Assist with document preparation and digital filing systems
- Support HR and accounting departments with administrative tasks
Qualifications
- Minimum 2 years receptionist or administrative experience
- Advanced typing speed (60+ WPM) with 99% data entry accuracy
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word)
- Strong organizational skills with attention to detail
- Professional demeanor and excellent communication abilities
- Associate's degree or relevant certification preferred
- Experience with CRM systems (Salesforce a plus)