Job Description
Join our dynamic healthcare team as a Full-Time Receptionist where your administrative precision directly impacts patient care excellence. We're seeking a detail-oriented professional to manage front desk operations while maintaining accurate digital records. Enjoy competitive compensation, comprehensive benefits, and a supportive environment where your data entry skills drive operational efficiency. Ideal for career-driven individuals seeking growth in Cleveland's thriving healthcare sector.
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and phone triage
- Perform accurate data entry of patient records, insurance details, and medical histories into EHR systems
- Verify and update patient information while maintaining HIPAA compliance standards
- Coordinate office communications between departments and external stakeholders
- Process incoming/outgoing mail, manage office supplies, and maintain reception area organization
- Assist with billing documentation and insurance verification processes
- Train new staff on front desk protocols and data management systems
Qualifications
- Minimum 2 years receptionist experience with proven data entry proficiency
- Expertise in EHR systems (Epic or Cerner preferred) and MS Office Suite
- Exceptional typing speed (60+ WPM) with 99% accuracy in data entry tasks
- Strong knowledge of medical terminology and insurance verification protocols
- Professional communication skills with ability to handle sensitive information
- Ability to multitask in fast-paced healthcare environment
- High school diploma or equivalent; certification in medical administration preferred