Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors at Premier Medical Group! We're seeking a polished and energetic Full-Time Receptionist to deliver exceptional front-desexperiences in our Minneapolis clinic. This role offers competitive compensation, comprehensive benefits including medical/dental/vision, and opportunities for professional growth in a supportive environment.
As our ambassador, you'll manage a bustling front desk while supporting our medical staff and ensuring seamless patient flow. If you thrive in dynamic settings where your organizational skills directly impact patient satisfaction, we want to meet you!
Responsibilities
- Manage multi-line phone system and professionally route all incoming calls
- Greeter all visitors with warm demeanor and provide accurate information
- Schedule patient appointments using our EMR system while maintaining calendar accuracy
- Process registrations, collect copays, and verify insurance details
- Maintain organized reception area with professional appearance
- Coordinate mail distribution and manage incoming/outgoing correspondence
- Assist with basic administrative tasks including data entry and filing
Qualifications
- Minimum 2 years professional receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EMR systems (Epic preferred)
- Exceptional communication and conflict resolution abilities
- Strong organizational skills with attention to detail
- Ability to multitask in fast-paced healthcare environment
- High school diploma; associate's degree preferred
- Basic medical terminology knowledge required