Job Description
Join our award-winning healthcare team as a Full-Time Receptionist at Washington Regional Medical Center! We're seeking a polished professional to serve as the first point of contact for patients, visitors, and staff. This immediate opening offers competitive benefits, growth opportunities, and the chance to make a meaningful impact in our community.
What We Offer:
- Comprehensive health/dental/vision insurance
- Tuition reimbursement programs
- 401(k) with employer match
- On-site wellness center
- Paid time off and holidays
Responsibilities
- Manage high-volume phone systems and triage calls efficiently
- Coordinate patient check-in processes using Epic EMR system
- Process incoming/outgoing mail and deliveries daily
- Maintain secure patient records and administrative files
- Schedule appointments across multiple departments
- Assist with visitor management and wayfinding
- Support office inventory management and supply ordering
- Collaborate with clinical teams on administrative workflows
Qualifications
- High school diploma or equivalent (associate's preferred)
- 2+ years receptionist or front desk experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional customer service and conflict resolution skills
- Ability to multitask in fast-paced healthcare environment
- Strong attention to detail and organizational abilities
- Prior HIPAA compliance training (or willingness to obtain)
- Valid Pennsylvania driver's license (if required for travel)