Job Description
Join our award-winning healthcare team as the first point of contact for patients and visitors. We're seeking a polished and professional Full-Time Receptionist to deliver exceptional customer service in our fast-paced downtown Baltimore clinic. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions make a tangible impact on patient care.
Responsibilities
- Manage multi-line phone system with call screening and routing
- Greet and register patients with warm professionalism and accuracy
- Coordinate scheduling across multiple departments using EMR systems
- Handle confidential patient information with HIPAA compliance
- Process incoming/outgoing mail and manage office supplies inventory
- Assist with administrative tasks including data entry and filing
Qualifications
- High school diploma or equivalent required
- 2+ years receptionist or front desk experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and multitasking abilities
- Strong attention to detail and organizational skills
- Ability to remain calm under pressure in busy environments
- Basic medical terminology knowledge preferred