Job Description
Welcome to Lumina Group, a premier organization dedicated to excellence in service and innovation. We are currently seeking a professional, energetic, and detail-oriented Front Desk Receptionist to join our dynamic team in the heart of Phoenix, AZ.
As the face of our company, you will play a crucial role in creating a positive first impression for our clients and visitors. If you thrive in a fast-paced environment and have a passion for delivering exceptional customer service, we encourage you to apply.
Benefits:
• Competitive hourly rate ($18 - $22/hr)
• Comprehensive health benefits package
• Professional development opportunities
• Collaborative and supportive work culture
Responsibilities
- Manage the front desk operations, including greeting visitors warmly and answering a high volume of incoming calls with professionalism and courtesy.
- Perform accurate data entry and maintain organized digital and physical filing systems for company records and documents.
- Screen and direct incoming emails, voicemails, and inquiries to the appropriate departments efficiently.
- Handle incoming and outgoing mail, packages, and courier deliveries with precision and care.
- Assist with basic administrative tasks such as scheduling appointments, managing calendars, and coordinating meeting room logistics.
- Maintain a clean, welcoming, and professional reception area at all times.
Qualifications
- High school diploma or GED equivalent is required.
- Proven experience as a Receptionist, Front Desk Coordinator, or in a similar administrative role.
- Excellent verbal and written communication skills with a professional phone manner.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational skills with the ability to multitask in a busy office environment.
- Professional appearance and demeanor.