Job Description
Join our award-winning healthcare team as a Flexible Schedule Receptionist! We're seeking a polished professional to serve as the first point of contact for our thriving Jacksonville practice. Enjoy the perfect work-life balance with customizable shifts while making meaningful connections with patients and colleagues. This hybrid role blends on-site presence with remote administrative flexibility, offering stability without rigid constraints. Our supportive environment prioritizes growth, with opportunities for cross-training and career advancement. If you excel in fast-paced settings and value autonomy, apply today to become the welcoming face of our community-focused medical center.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Coordinate multi-specialty appointment scheduling using Epic EMR system
- Handle incoming calls and triage medical inquiries to appropriate departments
- Maintain accurate patient records and confidential documentation
- Process insurance verifications and collect co-pays using integrated billing software
- Support office operations including inventory management and supply ordering
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 1 year experience in medical or professional receptionist role
- Proficiency with appointment scheduling software (Epic/Medent preferred)
- Exceptional communication skills with multilingual capability a plus
- Strong attention to detail with HIPAA compliance knowledge
- Ability to work independently while maintaining team cohesion
- Flexible availability including evenings and weekends
- Valid Florida driver's license and reliable transportation
- High school diploma or equivalent required