Job Description
Join our award-winning team as the first point of contact at Metropolitan Group Inc.'s flagship Houston headquarters. We're seeking a polished, tech-savvy receptionist to embody our brand excellence while supporting our C-suite executives and international client base. This hybrid role combines traditional front desk duties with digital coordination in a stunning Galleria District office. Enjoy premium benefits, quarterly professional development stipends, and a collaborative culture that celebrates growth.
Responsibilities
- Manage multi-line phone system with advanced call routing and CRM integration
- Coordinate executive calendar management across 15+ high-level stakeholders
- Oversee visitor protocol including badge issuance, security escort, and conference room scheduling
- Process incoming/outgoing mail, packages, and confidential documents
- Maintain digital records using Salesforce and Microsoft 365 platforms
- Coordinate office supply inventory and vendor relationships
- Execute event logistics for client meetings and corporate functions
- Assist with new hire onboarding including workspace preparation
Qualifications
- Associates degree or equivalent professional certification (required)
- 3+ years corporate receptionist or executive support experience
- Expertise in Microsoft Office Suite and CRM systems (Salesforce preferred)
- Exceptional written/verbal communication skills with multilingual ability a plus
- Proven crisis management and conflict resolution abilities
- Discretion handling confidential information with HIPAA/GDPR awareness
- Advanced multitasking capabilities in fast-paced environments
- Professional appearance and executive presence