Job Description
Join our award-winning team as the face of MetroCorp Global Solutions! We're seeking a polished Executive Receptionist to deliver exceptional first impressions at our downtown Cleveland headquarters. This pivotal role combines high-level administrative support with client relationship management in a fast-paced corporate environment. Enjoy comprehensive benefits, professional development opportunities, and a collaborative culture that values growth and excellence.
Responsibilities
- Manage multi-line phone system with 100+ daily calls, transferring and prioritizing communications
- Coordinate executive calendars, travel arrangements, and meeting logistics
- Process incoming/outgoing mail, packages, and deliveries with tracking systems
- Oversee visitor reception including security protocols, badge issuance, and escort services
- Support office operations by managing inventory, ordering supplies, and maintaining facilities
- Prepare confidential documents, reports, and correspondence using Microsoft Office Suite
- Collaborate with IT, HR, and facilities departments for seamless departmental support
Qualifications
- Associate's degree in Business Administration or equivalent certification
- 3+ years of corporate reception or executive administrative experience
- Advanced proficiency in Microsoft Office (Outlook, Excel, PowerPoint)
- Exceptional written/verbal communication and conflict resolution skills
- Proven ability to manage sensitive information with discretion and professionalism
- Experience with office management software (e.g., Office 365, Salesforce)
- Flexibility to work occasional evenings/weekends for corporate events
- Valid Ohio driver's license for occasional off-site errands