Job Description
Join our dynamic team as a Data Entry Receptionist at Pacific Northwest Solutions! We're seeking a detail-oriented professional to serve as the first point of contact while managing critical data operations. In this hybrid role, you'll combine exceptional customer service with precise data management to drive our business forward. Enjoy competitive benefits, professional development opportunities, and a collaborative environment in Seattle's vibrant downtown core.
Responsibilities
- Accurately input, update, and maintain client information in CRM and database systems
- Manage multi-line phone system, screening calls, and routing inquiries appropriately
- Process incoming/outgoing mail, shipments, and deliveries with meticulous attention
- Schedule appointments and coordinate meeting logistics for executive team
- Generate daily/weekly reports using Excel and internal software platforms
- Maintain physical and digital filing systems with strict confidentiality standards
Qualifications
- Minimum 2 years experience in data entry or administrative support role
- Proficient in Microsoft Office Suite (Excel, Outlook, Word)
- Typing speed of 60+ WPM with 98% accuracy in data entry tests
- Exceptional verbal/written communication and interpersonal skills
- Experience with CRM systems (Salesforce preferred)
- Ability to multitask in fast-paced environment with competing priorities
- High school diploma or equivalent; associate's degree preferred