Job Description
Join our dynamic team at CityCare Medical Center as a Weekend Receptionist! This pivotal role combines exceptional customer service with critical administrative support in a fast-paced healthcare environment. You'll be the first point of contact for patients, ensuring smooth operations while managing data entry tasks with precision. Perfect for detail-oriented professionals seeking weekend flexibility in Raleigh's thriving healthcare sector.
Responsibilities
- Manage front desk operations including patient check-in/check-out and appointment scheduling
- Perform accurate data entry for patient records using EMR systems
- Handle multi-line phone systems and route communications efficiently
- Process insurance verification and collect co-payments
- Maintain organized filing systems for medical documents
- Coordinate with clinical staff to ensure seamless patient flow
- Manage inventory of office supplies and patient materials
Qualifications
- Minimum 1 year experience in receptionist or data entry role
- Proficiency in Microsoft Office Suite and EMR software
- Exceptional typing speed (45+ WPM) with high accuracy
- Strong customer service skills with conflict resolution ability
- Ability to work independently with minimal supervision
- Healthcare environment preferred but not required
- Weekend availability (Saturday/Sunday shifts)