Job Description
Join our dynamic healthcare team as a Part-Time Receptionist and become the welcoming face of our Baltimore facility! We're seeking a polished professional to deliver exceptional patient experiences while managing critical administrative functions. This immediate opening offers flexible hours in a rewarding healthcare environment where your organizational skills directly impact patient care quality.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Handle multi-line phone system and route calls to appropriate departments
- Schedule appointments and maintain accurate electronic health records
- Process insurance verifications and collect co-pays
- Coordinate with clinical teams for patient flow management
- Maintain clean reception area and manage office supplies inventory
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and EHR systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced healthcare environment
- High school diploma or equivalent required
- Basic medical terminology knowledge preferred
- Flexibility to work evenings/weekends as needed