Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical hours. We're seeking a professional with exceptional communication skills to manage front desk operations, ensure patient comfort, and maintain administrative excellence in a 24/7 care environment. Immediate hiring opportunity with competitive compensation and growth potential.
Responsibilities
- Manage patient check-ins/out with efficiency and empathy during night hours
- Handle multi-line phone systems with professionalism and discretion
- Coordinate urgent patient transfers and after-hours medical communications
- Maintain accurate patient records and confidential documentation
- Oversee facility security protocols during overnight operations
- Assist with scheduling and appointment management for next-day services
- Collaborate with nursing staff on patient flow and care coordination
Qualifications
- Minimum 1 year experience in healthcare reception or customer service
- Exceptional verbal/written communication skills
- Proficiency with EMR systems (Epic/NextGen preferred)
- Ability to remain calm under pressure in emergency situations
- Valid CPR certification or willingness to obtain immediately
- Strong attention to detail in documentation and data entry
- Flexibility to work independently with minimal supervision
- High school diploma or equivalent required