Job Description
Join our dynamic team as a Local Receptionist at Memphis Community Health Center! As the first point of contact, you'll create lasting impressions while supporting our mission to provide exceptional healthcare services. This immediate opening offers competitive pay, comprehensive benefits, and a collaborative environment in the heart of downtown Memphis. If you're passionate about customer service and thrive in fast-paced settings, apply today to become an integral part of our healthcare family!
Responsibilities
- Manage incoming calls, emails, and in-person visitors with professionalism and warmth
- Schedule patient appointments using EMR systems while maintaining accurate records
- Assist with administrative tasks including data entry, filing, and correspondence
- Coordinate with clinical staff to ensure seamless patient flow and communication
- Maintain a clean, organized reception area and manage office supplies inventory
- Handle confidential patient information with strict adherence to HIPAA regulations
- Support billing and insurance verification processes as needed
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 1+ years of receptionist or customer service experience in healthcare setting
- Proficiency with Microsoft Office Suite and EMR systems (Epic/EHR knowledge a plus)
- Exceptional communication and interpersonal skills with diverse populations
- Strong organizational abilities with attention to detail and multitasking capacity
- Professional demeanor under pressure with conflict resolution aptitude
- Ability to pass background check and maintain required certifications
- Residency in Memphis metro area strongly preferred