Job Description
Join our vibrant team as a Weekend Receptionist in the heart of New Orleans! We're seeking a polished professional to manage front desk operations during our busiest weekend shifts. Enjoy flexible scheduling while showcasing exceptional customer service in a dynamic hospitality environment. Perfect for students or those seeking work-life balance, this role offers competitive pay and opportunities for growth in one of America's most iconic cities.
Responsibilities
- Manage check-in/check-out processes for guests with efficiency and warmth
- Answer multi-line phone systems and route calls appropriately
- Coordinate concierge services and local recommendations
- Maintain immaculate front desk and lobby areas
- Process payments and manage reservation systems
- Collaborate with weekend staff to ensure seamless operations
- Handle guest inquiries and resolve issues promptly
Qualifications
- Previous receptionist or customer service experience required
- Exceptional communication and interpersonal skills
- Proficiency with reservation software (e.g., Opera, Marriott)
- Ability to work independently during weekend shifts
- Flexible scheduling availability (Saturdays/Sundays)
- Knowledge of New Orleans attractions preferred
- High school diploma or equivalent required