Job Description
We are seeking a dynamic and professional Weekend Receptionist to join the front office team at Nashville Health & Wellness Center. As the first point of contact for our patients and visitors, you will play a vital role in ensuring our facility operates smoothly and efficiently during Saturday and Sunday shifts.
Our ideal candidate thrives in a fast-paced environment and possesses a welcoming demeanor. You will be responsible for managing front-desk operations, patient check-ins, and administrative support. If you are looking for a rewarding role in the heart of Tennessee, apply today!
Responsibilities
- Greet and welcome visitors, patients, and staff warmly upon arrival.
- Answer and route incoming phone calls, managing voicemails and inquiries efficiently.
- Check patients in for appointments, verify insurance information, and collect co-pays accurately.
- Manage incoming and outgoing mail, packages, and deliveries.
- Update and maintain patient records and appointment schedules in our digital database.
- Ensure the reception area is clean, organized, and professionally presented.
- Assist with general administrative tasks and ad-hoc projects as needed.
Qualifications
- High school diploma or GED required.
- Previous experience as a receptionist or in a front desk role is preferred.
- Mandatory availability to work weekends (Saturday and Sunday).
- Strong verbal communication and interpersonal skills.
- Proficiency with Microsoft Office Suite and practice management software.
- Professional appearance and a positive, customer-first attitude.
- Ability to multitask and prioritize tasks in a busy environment.