Job Description
Join our dynamic healthcare team as a Weekend Receptionist at Houston Health Partners! We're seeking an energetic professional to provide exceptional front-deside support during Saturday and Sunday shifts. This immediate opening offers competitive compensation, flexible scheduling, and the opportunity to make a meaningful impact in our patients' experience. If you thrive in fast-paced environments and possess outstanding communication skills, apply today to become part of our award-winning team.
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and phone triage
- Maintain accurate patient records using EHR systems while ensuring HIPAA compliance
- Coordinate with clinical staff to optimize patient flow and reduce wait times
- Process payments, verify insurance, and manage billing inquiries
- Prepare administrative documents, manage office supplies, and maintain reception area
- Resolve patient concerns with empathy and professionalism
- Support cross-departmental administrative tasks as needed
Qualifications
- High school diploma or equivalent; healthcare certification preferred
- 2+ years receptionist or administrative experience in medical setting
- Proficiency in EHR systems (Epic, Cerner) and Microsoft Office Suite
- Exceptional verbal/written communication and conflict resolution skills
- Ability to multitask in high-pressure environments with precision
- Strong attention to detail with organizational excellence
- Weekend availability (Saturday/Sunday) required
- BLS/CPR certification highly desirable