Job Description
Join our award-winning healthcare team as a Night Shift Receptionist and become the first point of contact for patients after hours. This flexible-schedule position offers competitive pay, comprehensive benefits, and a supportive work environment. We're seeking a detail-oriented professional to manage front desk operations during evening hours while delivering exceptional patient experiences.
Responsibilities
- Manage patient check-in/check-out procedures during evening hours
- Handle multi-line phone system with professional call routing
- Schedule appointments and maintain accurate patient records
- Process insurance verification and collect co-pays
- Coordinate with on-call medical staff for urgent matters
- Maintain secure patient confidentiality protocols
- Prepare daily reports for morning shift handover
Qualifications
- High school diploma or equivalent required
- 1+ years front desk/reception experience
- EMR/EHR software proficiency (Epic preferred)
- Strong multitasking and problem-solving abilities
- Exceptional communication and interpersonal skills
- Flexibility to work nights and weekends as needed
- Basic medical terminology knowledge
- Ability to remain calm under pressure