Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the cornerstone of our patient experience! We're seeking a detail-oriented professional to manage front desk operations during evening hours, ensuring seamless administrative support and exceptional service. This role combines essential receptionist duties with critical data entry responsibilities in a fast-paced, 24/7 environment.
Our ideal candidate thrives in independent settings, possesses strong organizational skills, and values accuracy. Enjoy competitive pay, comprehensive benefits, and the unique opportunity to contribute to patient care during critical overnight hours. If you're a night owl with a passion for efficiency and customer service, apply today!
Responsibilities
- Manage front desk operations during night shift, including patient check-in/out and appointment coordination
- Perform accurate data entry for patient records, insurance information, and medical documentation
- Answer multi-line phone system, triage calls, and route inquiries to appropriate departments
- Process incoming/outgoing mail, manage office supplies, and maintain facility security protocols
- Collaborate with night shift medical staff to support patient care coordination
- Generate daily reports and maintain confidential patient records in compliance with HIPAA
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year receptionist or administrative experience with data entry focus
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and EHR systems
- Exceptional typing speed (45+ WPM) with 98% accuracy in data entry tasks
- Strong communication skills with ability to remain professional under pressure
- Ability to work independently and prioritize tasks during low-supervision night shifts
- Flexibility to cover weekends and holidays as needed