Job Description
Join our dynamic team as a Weekend Receptionist at our Fresno location! We're seeking a polished professional to deliver exceptional guest experiences during weekend shifts. This flexible schedule position offers competitive compensation and opportunities for growth within our hospitality group. Ideal candidates will thrive in fast-paced environments while maintaining impeccable standards of service and professionalism.
Enjoy a supportive work culture with modern amenities and a commitment to employee development. This role is perfect for students, parents, or professionals seeking weekend-only work with consistent hours. Apply today to become part of our award-winning team!
Responsibilities
- Manage front desk operations including check-ins/check-outs, call routing, and guest inquiries
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and maintain accurate financial records
- Utilize reservation systems and update guest information in real-time
- Prepare daily reports and manage office supplies inventory
- Uphold brand standards through professional appearance and communication
- Address escalated guest concerns with diplomacy and problem-solving skills
Qualifications
- Minimum 1 year front desk or customer service experience
- Proficiency with PMS systems (e.g., Opera, ResVision)
- Exceptional verbal communication and multitasking abilities
- Flexible availability for weekend shifts (Sat/Sun)
- Valid California driver's license and reliable transportation
- Basic knowledge of Microsoft Office Suite
- Ability to stand/walk for extended periods
- Professional appearance and positive attitude