Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group! We're seeking a polished professional to manage our high-end front desk operations during overnight hours. This immediate opening offers competitive pay, comprehensive benefits, and growth opportunities within our luxury hotel chain. Be the first point of contact for VIP guests, ensuring exceptional service while maintaining impeccable security protocols. If you thrive in fast-paced environments and possess stellar communication skills, apply today!
Responsibilities
- Manage front desk operations during overnight shifts (11 PM - 7 AM)
- Handle guest check-ins/checkouts with precision and professionalism
- Operate PBX systems and manage high-volume call routing
- Monitor surveillance systems and enforce access control procedures
- Coordinate with security and housekeeping teams for seamless operations
- Process payments and maintain accurate financial records
- Prepare daily reports for management review
Qualifications
- Minimum 2 years of front desk or reception experience
- Exceptional multitasking and crisis management abilities
- Proficient in hotel management systems (Opera, Fidelio)
- Valid California driver's license and reliable transportation
- Fluent in English; Spanish fluency strongly preferred
- Ability to work independently with minimal supervision
- Basic knowledge of CCTV and security protocols
- Flexible availability including weekends and holidays