Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group! We're seeking a professional, customer-focused individual to manage our front desk operations during evening hours. This is an immediate full-time position offering competitive compensation and growth opportunities in Colorado Springs' thriving hospitality sector.
As the first point of contact for our guests, you'll embody our commitment to exceptional service while managing administrative tasks with precision. Our supportive work environment offers flexible scheduling and comprehensive benefits.
Responsibilities
- Manage front desk operations during evening shifts (5 PM - 1 AM)
- Handle guest check-ins/check-outs using PMS software
- Answer multi-line phone system and route inquiries
- Process payments and maintain accurate financial records
- Coordinate with security and maintenance teams
- Monitor surveillance systems and ensure property security
- Prepare nightly reports and manage office inventory
Qualifications
- Minimum 1 year front desk/receptionist experience
- Proficiency in PMS systems (e.g., Opera, Amadeus)
- Exceptional customer service and conflict resolution skills
- Ability to work independently during late-night hours
- Valid driver's license and reliable transportation
- Basic knowledge of security protocols
- High school diploma or equivalent required
- Flexible availability including weekends/holidays