Job Description
Join our award-winning team as a Weekend Receptionist at our flagship Minneapolis location! We're seeking a polished professional to deliver exceptional guest experiences during Saturday and Sunday shifts. This role offers flexible scheduling options and is perfect for individuals seeking weekend-focused work without weekday commitments. Enjoy a supportive environment with competitive pay and opportunities for advancement.
Our ideal candidate thrives in fast-paced settings and takes pride in creating welcoming atmospheres. If you're organized, personable, and excel at multitasking, we encourage you to apply today!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Coordinate with housekeeping and maintenance teams for seamless service delivery
- Handle reservation management using our proprietary booking system
- Process payments and maintain accurate financial records
- Uphold brand standards through impeccable presentation and communication
- Address guest concerns promptly and escalate complex issues appropriately
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with reservation software and Microsoft Office Suite
- Exceptional communication and interpersonal skills
- Ability to work independently while collaborating with cross-functional teams
- Flexible availability for weekend shifts (Saturday/Sunday)
- Valid driver's license and reliable transportation
- Basic knowledge of Minneapolis attractions and local services