Job Description
We are seeking a highly organized and friendly Weekend Receptionist to join our team at Apex Medical Group in El Paso, TX. If you thrive in a fast-paced environment and enjoy providing excellent customer service, we want to hear from you. This is a fantastic opportunity for someone looking for a stable part-time role with competitive pay.
As the face of our clinic on weekends, you will play a crucial role in ensuring our patients have a seamless experience from check-in to check-out.
Responsibilities
- Greet and Welcome: warmly welcome patients and visitors as they arrive, ensuring a professional and inviting atmosphere.
- Scheduling Management: efficiently manage and schedule patient appointments for the weekend shift, including rescheduling and cancellations.
- Front Desk Operations: answer incoming calls, screen inquiries, and direct calls to the appropriate departments.
- Check-In/Check-Out: verify patient insurance information, update medical records, and collect co-pays as needed.
- Data Entry: accurately maintain and update patient files and demographic information in our digital systems.
- Administrative Support: assist with filing, faxing, and preparing medical charts for the upcoming week.
- Customer Relations: handle patient complaints or concerns with empathy and professionalism.
Qualifications
- Experience: Previous experience in a medical receptionist, front desk, or customer service role is preferred.
- Availability: Must be available to work weekends (Saturday and Sunday) consistently.
- Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook) and computerized scheduling systems.
- Communication: Excellent verbal and written communication skills in English.
- Interpersonal: Strong interpersonal skills with a friendly, approachable demeanor.
- Organization: Ability to multitask and prioritize tasks in a busy environment.
- Education: High school diploma or GED required.