Job Description
Join our dynamic team at Cleveland Wellness Center as a Weekend Receptionist and become the welcoming face of our community-focused healthcare facility. This flexible part-time role offers the perfect opportunity to work Saturdays and Sundays while supporting patient experiences in a modern, supportive environment. We value work-life balance and offer competitive compensation with growth potential.
As the first point of contact, you'll ensure seamless operations and exceptional service during our busiest weekend hours. If you're a detail-oriented professional who thrives in fast-paced settings and values community impact, we encourage you to apply.
Responsibilities
- Manage front desk operations including patient check-in/out and appointment scheduling
- Answer multi-line phone systems and route inquiries to appropriate departments
- Process insurance verification and maintain accurate patient records
- Coordinate with clinical staff to ensure smooth patient flow and wait times
- Manage office supplies inventory and equipment maintenance requests
- Handle confidential patient information with HIPAA compliance
- Assist with weekend billing and payment processing tasks
Qualifications
- High school diploma or equivalent required; associate degree preferred
- 1+ years of front desk or customer service experience
- Proficiency with Microsoft Office Suite and scheduling software
- Strong communication skills with multilingual abilities a plus
- Ability to multitask in a high-volume healthcare setting
- Flexibility to cover weekend shifts (7:00 AM - 7:00 PM)
- Basic medical terminology knowledge preferred
- Valid Ohio driver's license for occasional supply runs