Job Description
Join our dynamic healthcare team as a Weekend Receptionist and become the welcoming face of our community health center. This immediate opening offers a competitive hourly rate and the opportunity to make a meaningful impact in Baltimore's healthcare landscape. We're seeking a professional with exceptional communication skills to manage front desk operations during weekend shifts (Saturday/Sunday, 7AM-3PM). If you thrive in fast-paced environments and value patient-centered care, apply today to start your rewarding career journey with us!
Responsibilities
- Manage patient check-in/out processes using EMR systems with 100% accuracy
- Handle multi-line phone systems and triage calls to appropriate departments
- Coordinate appointment scheduling and maintain digital calendars
- Process insurance verification and collect co-pays efficiently
- Maintain clean, organized reception area with HIPAA-compliant document handling
- Assist with patient registration forms and demographic updates
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 1 year front desk/reception experience in healthcare setting
- Proficiency in EMR/EHR systems (Epic or NextGen preferred)
- Exceptional communication skills with multilingual capabilities a plus
- Strong organizational skills with attention to detail
- Ability to manage multiple tasks in high-pressure situations
- Basic medical terminology knowledge required
- Valid CPR certification or willingness to obtain