Job Description
Join our award-winning team as a Weekend Receptionist and become the heart of our vibrant hospitality environment! We're seeking a polished professional to manage our front desk operations during Saturday and Sunday shifts. This is an immediate opportunity to showcase your exceptional customer service skills while supporting our guests' memorable experiences. Enjoy competitive pay, flexible scheduling, and a supportive culture where your contributions are valued. Apply today to start your career journey with us!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Handle incoming calls and direct communications to appropriate departments
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Update reservation systems and maintain guest profiles
- Assist with event setup and administrative tasks
- Ensure lobby area remains clean, organized, and welcoming
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- Minimum 1 year front desk or customer service experience
- Proficiency with reservation software and MS Office Suite
- Exceptional communication and conflict resolution skills
- Ability to multitask in a fast-paced environment
- Professional appearance and positive demeanor
- Flexibility to work weekends and holidays as needed