Job Description
Join our award-winning hospitality team as a full-time Receptionist at our flagship location on the Las Vegas Strip! We're seeking a polished professional to be the first point of contact for our high-end clientele. This immediate opening offers career growth, competitive benefits, and a dynamic work environment. Perfect for candidates with exceptional communication skills and a passion for exceptional guest experiences.
What We Offer: Comprehensive health insurance, 401(k) matching, paid time off, employee discounts, and ongoing professional development. Immediate start date for qualified candidates.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Coordinate with housekeeping and maintenance teams for guest requests
- Handle multi-line phone system and route communications appropriately
- Process reservations and manage booking software with precision
- Maintain pristine front desk appearance and inventory of supplies
- Assist with administrative tasks including filing and data entry
- Resolve guest concerns promptly and escalate complex issues
Qualifications
- Minimum 2 years of front desk or customer service experience
- Proficiency in reservation systems (e.g., Opera, Marriott Bonvoy)
- Exceptional written and verbal communication skills
- Ability to multitask in fast-paced environments
- Professional appearance and positive attitude
- High school diploma or equivalent required
- Flexible availability including weekends and holidays
- Basic knowledge of hospitality industry standards preferred