Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group! We're seeking a professional and energetic individual to manage our front desk operations during evening hours. This is an immediate opportunity to become an essential part of our guest experience in Wichita's thriving hospitality sector. Enjoy competitive pay, flexible scheduling, and a supportive work environment.
Responsibilities
- Manage front desk operations with professionalism and efficiency during night shifts
- Handle guest check-ins/check-outs and resolve inquiries promptly
- Coordinate with security and housekeeping teams for seamless operations
- Maintain accurate records and update reservation systems
- Assist with emergency procedures and incident reporting
- Prepare nightly reports and manage office supplies inventory
- Uphold brand standards through exceptional customer service
Qualifications
- Minimum 1 year receptionist or customer service experience
- Strong communication and conflict resolution skills
- Proficiency in reservation software (e.g., Opera, Marriott Bonvoy)
- Ability to work independently with minimal supervision
- Valid Kansas driver's license (if required for errands)
- Flexible availability for overnight shifts (10 PM - 6 AM)
- Basic knowledge of hospitality industry standards