Job Description
Join our dynamic team as a Night Shift Receptionist at Premier Hospitality Group, where your flexibility and professionalism shine brightest. This pivotal role ensures seamless operations during overnight hours at our Minneapolis flagship location. We offer a supportive environment with competitive compensation and opportunities for growth. If you thrive in fast-paced settings and excel at creating exceptional guest experiences, we encourage you to apply today.
Responsibilities
- Manage front desk operations during overnight hours, including check-ins, check-outs, and guest inquiries
- Coordinate with security and maintenance teams for facility safety and responsiveness
- Handle reservation modifications and billing inquiries with precision
- Maintain detailed logs of guest interactions and facility incidents
- Oversee building access control for authorized personnel and guests
- Prepare daily operational reports for management review
Qualifications
- Minimum 1 year experience in hospitality or customer service role
- Exceptional communication and conflict resolution skills
- Ability to multitask effectively in high-pressure situations
- Proficiency with reservation systems (e.g., Opera, Sabre)
- Flexible availability including weekends and holidays
- Basic knowledge of emergency protocols
- Valid Minnesota driver's license preferred