Job Description
Join our dynamic team as a Night Shift Receptionist and become the face of our luxury hospitality venue during prime evening hours. We're seeking a polished professional to deliver exceptional guest experiences while managing front desk operations with precision. This critical role offers competitive compensation, career growth opportunities, and a supportive work environment where your dedication is recognized and rewarded.
What We Offer:
- Comprehensive benefits package including health insurance and 401(k)
- Shift differential pay for night hours
- Free parking and meal discounts
- Professional development programs
Responsibilities
- Manage front desk operations during night shift (10 PM - 6 AM)
- Handle guest check-ins/checkouts with efficiency and warmth
- Answer multi-line phone system and direct calls appropriately
- Coordinate with security and housekeeping teams for seamless operations
- Process reservations and manage room availability systems
- Address guest inquiries and resolve concerns promptly
- Maintain accurate records of incidents and communications
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 2 years front desk or customer service experience
- Proficiency with hotel management systems (e.g., Opera, Delphi)
- Exceptional communication and conflict resolution skills
- Ability to work independently and make sound decisions
- Flexible schedule availability including weekends and holidays
- Valid Nevada driver's license and clean driving record