Job Description
Join our dynamic healthcare team as a Weekend Receptionist at Premier Austin Medical Center! We're seeking a polished professional to manage our front desk operations during high-traffic weekend shifts. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and want to make a meaningful impact on patient experiences. Enjoy competitive pay, flexible scheduling, and a supportive culture dedicated to excellence.
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Handle multi-line phone calls with exceptional professionalism
- Coordinate appointment scheduling and calendar management
- Assist patients with inquiries and direct them to appropriate departments
- Maintain organized patient records and confidential documentation
- Collaborate with clinical staff to ensure seamless patient flow
- Perform light administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year front desk or customer service experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Exceptional communication and interpersonal skills
- Strong organizational abilities with attention to detail
- Ability to multitask effectively in high-pressure situations
- Flexibility to work Saturdays and Sundays (8am-6pm shifts)
- Basic knowledge of medical terminology a plus