Job Description
Join our award-winning medical team as the first point of contact for patients and visitors. We're seeking a polished Receptionist to deliver exceptional customer service while managing a fast-paced front desk. Enjoy competitive benefits, career growth opportunities, and a collaborative environment in Raleigh's thriving healthcare sector.
Why You'll Love Working Here:
- Comprehensive health benefits package
- Professional development stipend
- Modern downtown office with free parking
Responsibilities
- Manage multi-line phone system and route calls efficiently
- Greet visitors with warm professionalism and coordinate appointments
- Maintain patient records and manage office documentation
- Coordinate with clinical staff to ensure smooth patient flow
- Process incoming/outgoing mail and deliveries
- Assist with administrative tasks including scheduling and billing support
Qualifications
- Minimum 2 years receptionist or front desk experience
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal communication and conflict resolution skills
- Ability to multitask in a high-pressure environment
- Healthcare industry knowledge preferred
- High school diploma or equivalent required
- Flexibility to work occasional weekends