Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Metropolitan Medical Center. This immediate opportunity offers competitive pay, comprehensive benefits, and career growth in a dynamic 24/7 environment. Be the first point of contact for patients and visitors during critical overnight hours while supporting our mission to deliver exceptional care.
As a vital member of our administrative team, you'll manage patient flow, coordinate with medical staff, and ensure seamless operations during overnight shifts. We're seeking a professional with exceptional communication skills and the ability to thrive in a fast-paced setting. If you're ready to make an immediate impact and build a rewarding career in healthcare administration, apply today!
Responsibilities
- Manage patient check-in/check-out processes during overnight hours
- Answer and triage incoming calls for emergency and non-emergency services
- Coordinate with medical staff and security teams for urgent situations
- Maintain accurate patient records and electronic health documentation
- Oversee facility security protocols and access control during night shift
- Process insurance verifications and manage billing inquiries
- Prepare daily administrative reports for morning management team
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year experience in healthcare reception or administrative role
- Proficiency in EHR systems (Epic, Cerner) and Microsoft Office Suite
- Strong crisis management and de-escalation skills
- Ability to work independently with minimal supervision
- Valid CPR certification or willingness to obtain upon hire
- Flexibility to work weekends and holidays as needed