Job Description
Join our dynamic team as a Night Shift Receptionist at Metropolitan Healthcare Services in Boston! We're seeking a professional and compassionate individual to provide exceptional front-desk support during evening hours. Enjoy a flexible schedule while making a meaningful impact in a state-of-the-art healthcare facility. This role offers competitive compensation, comprehensive benefits, and opportunities for career growth in one of America's most vibrant cities.
Responsibilities
- Manage front desk operations during night shifts, including patient check-in/out and appointment coordination
- Handle multi-line phone system with professionalism and efficiency
- Process insurance verification and maintain accurate patient records
- Coordinate with clinical staff to ensure seamless patient flow
- Manage visitor access and maintain secure facility protocols
- Assist with administrative tasks including data entry and document management
Qualifications
- Minimum 1 year of front desk or reception experience
- Strong interpersonal and communication skills
- Proficiency in healthcare software (EHR systems preferred)
- Ability to work independently with minimal supervision
- Flexibility to work evenings (6 PM - 2 AM) and weekends
- High school diploma or equivalent; college degree preferred
- Basic knowledge of medical terminology and HIPAA compliance