Job Description
Join our dynamic healthcare team as a Night Shift Receptionist with unparalleled schedule flexibility! We're seeking a professional, energetic individual to serve as the first point of contact during evening hours. This role offers competitive pay, comprehensive benefits, and a supportive environment where your work-life balance is prioritized. If you thrive in fast-paced settings and excel at customer service, apply today to become an integral part of our patient-centered team.
Responsibilities
- Manage front desk operations during night shifts, including patient check-in/out and appointment scheduling
- Handle incoming calls, emails, and digital inquiries with exceptional professionalism
- Maintain accurate patient records and confidential information in compliance with HIPAA
- Coordinate with clinical staff to ensure seamless patient flow during evening hours
- Assist with administrative tasks including billing support and documentation
- Monitor security systems and building access during overnight hours
- Prepare daily reports and ensure reception area remains organized and welcoming
Qualifications
- Minimum 1 year experience in healthcare or customer service reception role
- Exceptional communication and interpersonal skills
- Proficiency with Microsoft Office Suite and electronic health record systems
- Ability to multitask effectively in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexibility to work nights, weekends, and holidays as required
- Valid driver's license and reliable transportation
- Basic medical terminology knowledge preferred