Job Description
Join our award-winning healthcare team as a Night Shift Receptionist at Premier Healthcare Solutions. This pivotal role ensures seamless operations during overnight hours while delivering exceptional patient experiences. Enjoy competitive pay, comprehensive benefits, and a supportive environment focused on professional growth. Perfect for detail-oriented professionals seeking a stable career with schedule flexibility.
Responsibilities
- Manage multi-line phone systems and triage emergency calls during overnight hours
- Coordinate patient admissions, check-ins, and appointment scheduling using EHR systems
- Maintain secure patient records and confidential documentation
- Oversee facility access control and visitor management protocols
- Collaborate with nursing staff on patient needs and urgent matters
- Perform light administrative duties including filing and inventory management
- Handle medical supply restocking and equipment monitoring
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in EHR systems (Epic or Cerner preferred)
- Strong conflict resolution and de-escalation skills
- Ability to work independently with minimal supervision
- Basic medical terminology knowledge
- Flexibility to adapt to changing priorities overnight
- Valid Ohio driver's license (if required for errands)
- High school diploma or equivalent required