Job Description
Join our award-winning healthcare team as an Urgently Hiring Receptionist! We're seeking a dynamic professional to serve as the first point of contact for patients and visitors in our state-of-the-art Cleveland facility. This immediate opening offers competitive pay, comprehensive benefits, and career growth opportunities in a supportive environment.
Why You'll Love Working With Us: Flexible scheduling, health/dental/vision insurance, 401K matching, paid time off, and professional development programs. Perfect for career-driven individuals seeking stability and advancement.
Responsibilities
- Manage multi-line phone system with exceptional call handling and transfer protocols
- Greet visitors with warm professionalism and coordinate appointment scheduling
- Maintain accurate patient records using EMR systems (Epic experience preferred)
- Process incoming/outgoing mail, packages, and confidential documents
- Assist with administrative tasks including data entry, filing, and report generation
- Coordinate with clinical teams to ensure seamless patient flow
- Uphold HIPAA compliance and strict confidentiality standards
Qualifications
- Minimum 2 years receptionist/front desk experience in healthcare setting
- Proficiency in Microsoft Office Suite and scheduling software
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environment with grace
- High school diploma or equivalent (Associate's degree preferred)
- Valid Ohio driver's license and reliable transportation
- Positive attitude with strong attention to detail