Job Description
Join our dynamic healthcare team as a Night Shift Receptionist at Metropolitan Health Partners! We're seeking a professional and welcoming individual to serve as the first point of contact for patients and visitors during evening hours. This immediate-hiring opportunity offers competitive compensation, comprehensive benefits, and a supportive work environment in Baltimore's thriving healthcare sector. If you excel in fast-paced settings and prioritize exceptional customer service, apply today to become part of our award-winning team!
Responsibilities
- Manage front desk operations during night shift, including patient check-in/check-out and appointment scheduling
- Handle multi-line phone system with professionalism and efficiency
- Assist visitors and patients with directions, information, and general inquiries
- Maintain accurate patient records and confidential documentation
- Coordinate with clinical staff to ensure seamless patient flow
- Perform administrative tasks including data entry, filing, and correspondence
- Uphold strict HIPAA compliance and security protocols
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year receptionist or customer service experience
- Proficiency in Microsoft Office Suite and electronic health records
- Exceptional communication and interpersonal skills
- Ability to multitask and prioritize in high-pressure situations
- Strong attention to detail and organizational abilities
- Flexibility to work nights, weekends, and holidays as required
- Basic medical terminology knowledge preferred