Job Description
Join our dynamic healthcare team as a Flexible Schedule Receptionist at Premier Health Solutions! We're seeking a polished professional to create exceptional first impressions while supporting our Fresno clinic's daily operations. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your growth is prioritized. Perfect candidates thrive in fast-paced settings and excel at multitasking with a warm, patient-centered approach.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Answer multi-line phone systems and route calls to appropriate departments
- Schedule appointments using our EMR system while maintaining accurate records
- Handle patient inquiries regarding services, insurance, and procedures
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain reception area cleanliness and professional appearance
- Process payments and manage daily cash reconciliation
Qualifications
- 1+ years of front desk or reception experience in healthcare setting
- Proficiency with EMR systems (e.g., Epic, Athenahealth)
- Exceptional communication and conflict resolution skills
- Ability to multitask in high-pressure environments
- Strong attention to detail and organizational abilities
- Flexibility to work rotating shifts including evenings/weekends
- Basic medical terminology knowledge preferred
- Valid California driver's license required