Job Description
Join our dynamic healthcare team as a Night Shift Receptionist and become the first point of contact for patients during critical evening hours. We offer a flexible schedule perfect for students, parents, or anyone seeking work-life balance. Enjoy competitive compensation, comprehensive training, and a supportive environment where your contributions directly impact patient experiences. This role is ideal for detail-oriented professionals who thrive in fast-paced settings.
Responsibilities
- Manage multi-line phone system and route calls to appropriate departments
- Greet and register patients with exceptional customer service
- Handle confidential patient information with HIPAA compliance
- Coordinate appointment scheduling and maintain electronic records
- Assist with administrative tasks including data entry and filing
- Respond to after-hours inquiries with professionalism and empathy
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent required
- 1+ years of front desk or customer service experience
- Proficiency with Microsoft Office Suite and EMR systems
- Exceptional communication and multitasking abilities
- Strong attention to detail and organizational skills
- Ability to work independently during night shift hours
- Flexibility to adapt to changing priorities
- Basic medical terminology knowledge preferred