Job Description
Join our dynamic healthcare team as a Flexible Night Shift Receptionist at San Diego Health Partners. This part-time position offers unparalleled schedule flexibility while serving as the frontline ambassador for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive environment designed for work-life balance.
As the first point of contact, you'll manage high-volume communications, coordinate patient flow, and maintain exceptional service standards during evening hours. This role is perfect for night owls seeking meaningful work with adaptable scheduling.
Responsibilities
- Manage multi-line phone system and triage incoming communications
- Coordinate patient registration and appointment scheduling
- Maintain accurate electronic health records and documentation
- Process insurance verifications and billing inquiries
- Oversee reception area operations during night shifts
- Coordinate with clinical staff for patient care coordination
- Implement HIPAA compliance protocols
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency with EHR systems and Microsoft Office Suite
- Exceptional written and verbal communication skills
- Ability to work independently during night shifts
- Strong organizational and multitasking abilities
- Medical terminology knowledge preferred
- Flexibility to work variable evening/night schedules