Job Description
We're seeking an exceptional Receptionist to join our dynamic healthcare team in Mesa, AZ. As the first point of contact, you'll embody our commitment to patient care while managing front desk operations with precision and warmth. This urgent opening requires immediate availability to support our growing practice. If you thrive in fast-paced environments and possess exceptional communication skills, apply today to become part of our award-winning healthcare family.
Responsibilities
- Manage patient check-in/out processes efficiently using EMR systems
- Answer multi-line phones with professionalism and route calls appropriately
- Schedule appointments and maintain accurate calendars for providers
- Collect and verify insurance information for new patients
- Coordinate with billing department for payment processing
- Prepare and maintain patient files with strict confidentiality
- Assist with basic administrative tasks including faxing and filing
Qualifications
- Minimum 1 year experience in medical reception or front desk role
- Proficiency with EMR systems (Epic or NextGen preferred)
- Exceptional interpersonal and conflict resolution skills
- High school diploma or equivalent required
- Ability to multitask in high-pressure situations
- Basic knowledge of medical terminology
- Valid Arizona driver's license and reliable transportation