Job Description
Join our dynamic healthcare team as a Weekend Receptionist and become the welcoming face of our facility! We're seeking a polished professional to manage front desk operations during critical weekend hours. This immediate opening offers competitive compensation and growth opportunities in a supportive environment. If you excel in multitasking, prioritize patient experience, and thrive in fast-paced settings, we want to meet you!
Responsibilities
- Manage patient check-in/out procedures with efficiency and empathy
- Coordinate appointment scheduling and maintain accurate digital records
- Handle incoming calls and route communications to appropriate departments
- Process insurance verification and collect co-payments
- Prepare weekend reports and maintain office inventory
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- Minimum 1 year receptionist or customer service experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Exceptional communication and conflict resolution skills
- Ability to manage confidential information with discretion
- Strong attention to detail and organizational abilities
- Weekend availability (Saturday/Sunday shifts)
- Basic medical terminology knowledge preferred