Job Description
Join our award-winning healthcare team as a Weekend Receptionist and make a difference in patient care! We're seeking a dynamic professional to manage our front desk operations during high-traffic weekend shifts. This is an immediate hire opportunity offering competitive pay, comprehensive training, and a supportive work environment in Detroit's thriving medical district.
As the first point of contact for patients and visitors, you'll represent our commitment to excellence while handling critical administrative tasks. Perfect for candidates seeking weekend flexibility with growth potential into full-time roles. Apply today to start your healthcare career journey!
Responsibilities
- Manage patient check-in/check-out processes using Epic EMR system
- Handle multi-line phone system and triage incoming calls
- Schedule appointments and maintain provider calendars
- Process insurance verifications and collect co-pays
- Coordinate with clinical teams for patient flow optimization
- Maintain HIPAA compliance for all patient communications
- Prepare weekend reports and manage office inventory
Qualifications
- High school diploma or equivalent; medical office certification preferred
- Minimum 1 year front desk/reception experience
- Proficiency in EMR systems (Epic experience strongly preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced clinical environments
- Weekend availability (Saturday/Sunday 8am-5pm)
- Basic knowledge of medical terminology and billing procedures
- Valid Michigan driver's license for occasional supply runs