Job Description
Join Our Team Immediately! Downtown Baltimore Medical Center is seeking a dynamic Receptionist to join our front desk team. This urgent opening requires an energetic professional to create exceptional first impressions for patients, visitors, and staff. Enjoy competitive pay, comprehensive benefits, and a supportive work environment in the heart of Baltimore.
We're looking for a polished multitasker with exceptional communication skills to manage front desk operations, ensure seamless patient flow, and maintain a welcoming atmosphere. If you thrive in fast-paced healthcare settings and excel at customer service, apply today!
Responsibilities
- Manage multi-line phone system with professional call handling and routing
- Coordinate patient check-in/check-out processes using electronic health records
- Greet visitors and provide clear directions throughout the facility
- Manage appointment scheduling and calendar coordination
- Process incoming/outgoing mail and deliveries
- Maintain clean and organized reception area
- Assist with administrative tasks including data entry and filing
Qualifications
- Minimum 2 years receptionist or front desk experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Exceptional verbal communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Strong attention to detail and organizational abilities
- Experience with electronic health records systems (EHR) preferred
- High school diploma or equivalent required
- Baltimore-based candidates strongly preferred