Job Description
Join our award-winning healthcare team as a Night Shift Receptionist and become the heartbeat of our 24/7 patient care operations. We're seeking a dedicated professional to manage front-desk operations during evening hours, ensuring seamless patient experiences while maintaining strict HIPAA compliance. This immediate opening offers competitive pay, comprehensive benefits, and career advancement opportunities in Wichita's leading medical facility.
Responsibilities
- Manage high-volume patient check-ins and appointment scheduling during night shifts
- Handle multi-line phone systems with exceptional professionalism and discretion
- Process insurance verification and maintain accurate patient records
- Coordinate with medical staff for urgent after-hours patient communications
- Ensure HIPAA compliance for all patient interactions and documentation
- Oversee front-desk security protocols and visitor access control
- Prepare daily administrative reports for morning shift handover
Qualifications
- Minimum 1 year receptionist or customer service experience in healthcare setting
- Proficiency with electronic health records (EHR) systems
- Exceptional communication skills with diverse patient populations
- Ability to remain calm under pressure during emergency situations
- Strong attention to detail with HIPAA compliance knowledge
- Flexibility to work rotating weekends and holidays
- Basic medical terminology certification preferred