Job Description
Join our award-winning healthcare team as a Receptionist with flexible scheduling options! At Portland Community Health Center, we value work-life balance while delivering exceptional patient care. This role offers 25-30 hours/week with adjustable shifts (mornings, evenings, or weekends), perfect for students or professionals seeking flexibility. You'll be the first point of contact for our diverse patient community in a state-of-the-art facility with comprehensive benefits package.
We provide paid training, competitive compensation, and opportunities for career growth within our network of 12 clinics. If you're passionate about patient experience and thrive in dynamic environments, apply today to become part of Portland's leading healthcare provider.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule and confirm appointments using Epic EHR system
- Handle multi-line phone system with professionalism
- Process insurance verifications and collect co-pays
- Maintain accurate patient records and confidential information
- Coordinate with clinical staff for smooth patient flow
- Assist with administrative tasks as assigned
Qualifications
- Minimum 1 year customer service or reception experience
- Proficiency with Microsoft Office Suite
- Strong communication and conflict resolution skills
- Ability to work independently in fast-paced environment
- Flexibility to work varied shifts (6am-6pm, weekends)
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required