Job Description
Join our dynamic team as a Night Shift Receptionist at Omaha Community Services! This pivotal role combines exceptional customer service with precise data entry responsibilities in a fast-paced healthcare environment. You'll be the first point of contact for patients and staff during overnight hours, ensuring seamless operations while maintaining meticulous digital records. If you thrive in quiet nights and value accuracy, this opportunity offers competitive compensation and career growth within Nebraska's premier healthcare network.
Responsibilities
- Manage incoming calls and patient inquiries during overnight shifts with professional phone etiquette
- Accurately input and update patient data into electronic health records (EHR) systems
- Coordinate appointment scheduling and maintain confidential patient files
- Process billing forms and insurance documentation with strict attention to detail
- Assist with office administrative tasks including filing and document management
- Monitor security systems and building access during overnight hours
- Collaborate with day-shift staff to ensure smooth operational handovers
Qualifications
- Minimum 1 year receptionist or data entry experience in healthcare setting preferred
- Proficient in Microsoft Office Suite and EHR systems (e.g., Epic, Cerner)
- Proven ability to type 45+ WPM with 98%+ data entry accuracy
- Strong multitasking skills with ability to prioritize tasks in low-traffic environments
- Flexible schedule availability including weekends and holidays
- Nebraska state residency required for background clearance
- Basic understanding of HIPAA compliance and confidentiality protocols